Our business model is simple, yet we have not made it easy for ourselves due to succession planning failures. So what’s important to us?
- Team:
- Recruitment: Continuously recruit and ensure no vacancy exists.
- Performance: Ensure everyone is given targets and provided the help needed to exceed them.
- Sales:
- Ensure Monthly Recurring Revenue (MRR) sales targets are hit.
- Ensure the highest level of customer satisfaction, leading to high customer retention.
- Volunteers:
- Ensure monthly acquisition targets are hit.
- Ensure the highest level of volunteer satisfaction, leading to high Monthly Active Usage (MAU).
- Building the brand and value creation:
- Ensure we remain the dominant player in our market.
- Build extensive partnerships with Education Providers, Accelerators, Tech Hubs and Investors.
- Ensure a high level of content on the website to educate our market.
- Become a thought leader.
- Product:
- Bug-free with the highest standard in usability, with a beautifully crafted product.
- Extend the product to provide recruitment, management and extract performance from 100 volunteers per customer.
- Global presence:
- Become truly global and accessible in every country.
- Have regional teams penetrate regional markets.
- Risk and governance:
- Mitigate against all major risks.
- Ensure the highest level of governance.
- Be known for transparency, honesty and approachability.
- AI and automations:
- Leverage safely.
- Automate as much as possible.
- Co-exist with humans.
- Be the last resort for humans.
- Equal treatment:
- We will remain our most demanding and our best customer.
- We will not have any additional features that our customers do not have access to (except Admin).
As a result of SkilledUp Life:
- Anyone with an idea for building a tech startup should be able to pursue it.
- While we do not provide business advice, we will try our best to help as much as possible.
- Anyone over 18 years of age should be able to get back on their feet and land their next job by gaining experience and skills.
- While we do not provide career advice, we will try as much as possible to provide guidance.
Manoj Ranaweera
SkilledUp Life
Manoj has been building tech startups and related ventures since 2004 (22 yrs). He founded SkilledUp Life to address his own problem and we continue to be the most demanding customer of our own product.